Transport and costs
Skate Dokter sends all its orders with PostNL (the most reliable partner for online stores). Orders received before 12:00 PM will be shipped the same day. As a rule, the shipment is offered the next day. Orders received after 12:00 PM will only be shipped the next day. During our ordering procedure, you can indicate when and where you want to receive the shipment. You will receive a track & trace code from us so you can track your shipment and see when it will be delivered.

Shipping costs
For shipments within the Netherlands and an order amount above € 100,00, delivery is free. For shipments within the Netherlands and an order amount below € 100,00, shipping costs of € 6.95 will be charged.

Returns
If the received items do not meet your expectations, you can return them within 14 days of receipt.

Please use the return form which you can download here. Include the completed return form in the package with your shipment. The items to be returned must be in their original condition and unused. The cost of return shipments is at the customer’s expense.

You can send the items to:

Skate Dokter
Attn: Returns Department
Jan van Galenstraat 135
1056 Bm Amsterdam

After receipt of your return shipment, your payment, minus the shipping costs, will be credited to your account within 14 days.